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Privacy Policy

A Legal Disclaimer

Last Updated: 3/14/26

HOPA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us online.

By using our website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

place an order

sign up for newsletters

contact customer service

create an account

participate in promotions or surveys

The types of information we may collect include:

Personal Information

name

email address

phone number

shipping and billing address

payment details (processed securely by third-party payment providers)

 

Order Information

products purchased

order history

delivery preferencesTechnical Information

IP address

browser type

device information

pages visited

website usage data

This information helps us improve the experience of our website and services.

 

2. How We Use Your Information

We use your information to:

process and fulfill orders

provide shipping and order updates

communicate with you about purchases or customer service inquiries

improve our website and services

send marketing communications (if you opt in)

prevent fraud and ensure website security

comply with legal obligations

You may unsubscribe from marketing emails at any time using the link provided in the email.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing

experience.

Cookies help us:

remember your preferences

analyze website traffic

personalize content

improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell or rent your personal information.

However, we may share information with trusted third parties that help us operate our business, including:

payment processors

shipping carriers

e-commerce platforms

website analytics providers

marketing service providers

These service providers only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information if required by law or to protect our legal rights.

 

5. Payment Information

All payments are processed through secure third-party payment processors. HOPA does not store full credit card information on our servers.

Payment providers maintain their own privacy and security policies.

 

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

 

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

the right to request access to personal information we hold about you

the right to request corrections to inaccurate information

the right to request deletion of your personal information

the right to opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

 

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal data from a child has been collected without parental consent, we will take steps to remove that information.

 

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Updates will be posted on this page with the revised “Last Updated” date.

 

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

HOPA
Email: hello@hoparium.com
Address: 1414 S Penn Square, 41A, Philadelphia PA 19102

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